Office Update on COVID-19
Our office is currently open during our normal business hours.
For our patients who would like a Telehealth Visit:
In this time of uncertainty, staying connected with our office is essential which is why we would like to welcome you to Doxy.me. Doxy.me is a HIPAA compliant program which will allow Dr. Shestack to continue providing excellent care for you through virtual visits. First, call the office at 561-331-5050 to schedule a virtual appointment. The staff will walk you through everything you need to know. About 10 minutes before your appointment you will receive, via text or email, a one-time use link to participate in the virtual visit. All you need is access to your cell phone or your computer that has a camera. Simply follow these easy instructions.
If you need any assistance please call our office at 561-331-5050.
For our patients who will be seen in the office:
We are doing everything we can to be proactive and prepared as we face this unprecedented health issue. We are here to serve you and our community as we work hard to keep our patients, community and staff safe and healthy. We have implemented several strategies and modifications to our office practices to ensure a healthy and safe environment in an effort to minimize the potential spread of COVID-19:
• Individuals with cold or flu-like symptoms, including fever, coughing, sneezing, sore throat, body aches, chills, difficulty
breathing or just not “feeling right” are asked to cancel any scheduled appointments until those symptoms have resolved.
Those who are found to have symptoms upon arrival to the office will be asked to leave to minimize potential exposure to
• Individuals under the age of 18 will not be allowed in the office. We understand with school closures, child care may be an
issue. We will reschedule and accommodate any canceled appointment as promptly as possible.
• To promote social distancing, we are asking to minimize the number of extra people who accompany you to your visit. The more individuals in our waiting room at any given time, the harder it will be to achieve the recommended distancing of 6 feet between people. For all those who are unable to have their support network with them in the exam room, we will be happy to have you
call them during the visit so they can listen in remotely.
• For those that do not wish to wait for your appointment in our waiting room, you can notify us upon your arrival in the parking lot and wait in your car until we can bring you directly into an exam room. There will be challenges with this, but with your
cooperation we hope this will be a successful strategy.
• We will continue to see patients by appointment only and have closed our office to anyone without a scheduled appointment.
• Exam tables, counters, doorknobs and other hard surfaces will be wiped down frequently throughout the day with commercial
grade anti-microbial wipes.
• Alcohol based hand sanitizer will be located at the check in-desk for use upon arrival.
Additionally, our staff has been asked to adhere to the following preventative practices:
• Staying home from work if not feeling well or exhibiting any of the symptoms described above
• Requiring all staff to wash hands frequently for a minimum of 20 seconds with soap and water
• Frequent use of 60-90% hand sanitizer regularly throughout the day
Below are some recommended things you can do to minimize the potential spread of COVID-19:
• Wash your hands frequently for at least 20 seconds with soap and water
• Use an alcohol-based hand sanitizer (60-90%) if unable to wash with soap and water
• Avoid touching your mouth, nose and eyes
• Social distancing - Minimizing social contact, even with “healthy” individuals as much as possible is critical to decrease
exposure and transmission of the virus. Take measures to avoid unnecessary contact with large crowds and confined
gatherings of people.
• STAY HOME if you are not feeling well, even if it just “a little cold” or allergies.
• If you are not feeling well, call your primary health care provider for guidance.
• If you are feeling critically ill, go to the nearest Emergency Room.
Everyone needs to be responsible and do their part. Please visit the Center for Disease Control (CDC) for reliable up to date information: www.cdc.gov
(updated on 04/06/2020)
Welcome to our waiting room.
Dr. Shestack will be with you shortly.